Welcome to ZenFrame! Please send us your questions to, and we’ll get back to you within 24 hours!

In the meantime, please read our FAQ section below to see if that might help answer your questions.

Frequently Asked Questions

Can I cancel my subscription any time?

Yes, you can cancel your subscription anytime by going to Menu > Billing & Receipts.

Does this work on mobile?

Documents can be viewed on mobile devices, but you need a desktop browser to edit or comment.

I can't find the shape that I need

We're working hard to bring more shapes to our library. Which shape would you find helpful? Let us know at

How do I add another editor?

You need a PRO subscription to use our collaboration features. On the Editing page, click on "Share" button and start inviting your collaborators!

Where can I find my receipts / invoices?

You can customize billing information and download any past invoices in Menu > Billing & Receipts.